Terms & Conditions

Terms & Conditions of use of the IWEXPRESS website

The following terms and conditions govern the use of the website www.iwexpress.com (“IWEXPRESS website”) of IWEXPRESS Limited (“IWEXPRESS”), including all sections and services available on the IWEXPRESS website. The viewing or use of this site will constitute your agreement, on behalf of yourself and the entity you represent (hereinafter collectively “you” or “your”), to all of the terms and conditions provided below.

IWEXPRESS may make future changes or modifications to such terms and conditions at any time without notice, and any subsequent viewing or use of the IWEXPRESS website will constitute the user’s agreement to the changes and modifications. There may be additional terms and conditions provided throughout the IWEXPRESS website governing your use of particular functions, features, information and applications available through the IWEXPRESS website.

The IWEXPRESS website and its Content are provided “AS IS”. IWEXPRESS and its licensors disclaim any and all warranties, express or implied, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, regarding any such Content and your ability or inability to use the IWEXPRESS website and its Content.

IWEXPRESS does not warrant that the Content of the IWEXPRESS website will meet all of customer’s requirements or that its operations will be uninterrupted or error free, or that any defect within the IWEXPRESS website will be corrected. Furthermore, IWEXPRESS does not warrant nor make any representation regarding the results of customer’s use of the IWEXPRESS

website in terms of capability, correctness, accuracy, reliability or otherwise. No oral or written information, representation or advice given by IWEXPRESS or an authorized representative of IWEXPRESS shall create a warranty.

The terms and conditions for using the IWEXPRESS website and related services are contained in the most current version of the IWEXPRESS Conditions of Carriage, which is available on request. The most current version of the IWEXPRESS Conditions of Carriage will be applicable in the event of any conflict between any IWEXPRESS services or related service information on the IWEXPRESS website.

Definitions

Content” means information, graphics, products, features, functionality, services, and links on the IWEXPRESS website, including ‘Tracking’, ‘Service Guide’, ‘Corporate Solutions’, ‘Careers’ and ‘eSolutions’.

IWEXPRESS” means IWEXPRESS Ltd. having its registered office at Wahmall, Farwaniya Dajeej, Kuwait.

you” means yourself and/or the entity that you represent.

Use of the IWEXPRESS website

The IWEXPRESS website is provided solely for the use of current and potential IWEXPRESS customers to interact with IWEXPRESS and may not be used by any other person or entity, or for any other purpose. Specifically, all information provided on the website including pertaining to shipping, tracking, rating, receiving invoices and remitting payment using electronic funds transfer, drop-off locations, identifying and preparing international documents, estimating duties and taxes, and other information and services may only be used by current and potential IWEXPRESS customers for their own shipments. Unless indicated otherwise in the terms of use of a specific interactive feature on the IWEXPRESS website, the use of the IWEXPRESS website to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited.

IWEXPRESS Username Registration

You may choose to register on the IWEXPRESS website to access interactive features on the website. The IWEXPRESS website username provides you with access to various online services, including but not limited to ‘Tracking’, ‘Service Guide’, ‘Franchisee’ and ‘Corporate Solutions’. The availability of these services varies by country. In the future, IWEXPRESS may add other features that may be accessed through the IWEXPRESS website username. In such event, previously registered users may or may not be required to re-register for availing services offered by IWEXPRESS on the IWEXPRESS website. By registering on the IWEXPRESS website, you agree to provide accurate and current information about yourself as prompted by the IWEXPRESS website username registration pages and maintain and promptly update your online profile information to keep it accurate and current.

Some of the IWEXPRESS website services are being made available to customers based in some countries and not others. You agree to register only for the services offered on the IWEXPRESS website for the country in which your IWEXPRESS account is based. For example, if your IWEXPRESS account is based in India, you will register for services offered on the IWEXPRESS website specifically meant for India and not for services offered on any other website of IWEXPRESS or its subsidiaries/associate companies. When you register using the IWEXPRESS website username registration, you will select a user ID and password. You are responsible for maintaining the confidentiality of the password and user ID, and you are responsible for all activities that occur under your password and user ID. You agree to (a) immediately notify IWEXPRESS of any unauthorized use of your user ID and password, and (b) ensure that you exit/logout from your session on the IWEXPRESS website at the end of each visit.

Changes to the IWEXPRESS website

The IWEXPRESS website and its Content, may be changed, deleted or updated at any time without notice.

Termination of Use

IWEXPRESS reserves the right to discontinue, suspend or modify the Content of the IWEXPRESS website at any time without notice, and IWEXPRESS may block, terminate or suspend yours and any user’s access to the IWEXPRESS website at any time for any reason in its sole discretion, even if access continues to be allowed to others.

Ownership

The IWEXPRESS website and its Content are protected by the laws of the State of Kuwait and applicable international intellectual property and other laws. “IWEXPRESS” and its logo, a man running with a courier bag, is the registered trademark of IWEXPRESS Courier & Cargo Limited in India. IWEXPRESS does not convey to anyone, through allowing access to the IWEXPRESS website, any ownership rights in the IWEXPRESS website or in any Content appearing on or made available through the IWEXPRESS website. Customer may not copy, modify, translate, transmit, distribute, adapt, reproduce, decompile, reverse engineer or disassemble any part of the IWEXPRESS website or its Content thereof.

Disclaimer of Warranty

Use of the IWEXPRESS website and its Content is at your sole risk. The IWEXPRESS website will in no event be liable to you or any person or entity claiming through you for any direct, indirect, consequential, incidental or other damages under any theory of law for any errors in or the use of or inability to use the IWEXPRESS website and its content including without limitation, damage for lost profits, business, data, or damage to any computer systems, even if you have advised IWEXPRESS of the possibility of such damages.

Limitation of Liability

Notwithstanding the above, to the extent permitted by applicable law, you agree that in no event shall IWEXPRESS’s total liability for any damages (direct or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise, actual or maximum of USD $100 (United States Dollar One Hundred only) for international & Domestic consignments. To the extent permitted by law, the remedies stated for you in these terms and conditions are exclusive and are limited to those expressly provided for in these terms and conditions.

All products & shipments to be protected by third-party insurance and more details will be available during the shipment booking process.

Indemnity

You agree to defend, indemnify and hold harmless IWEXPRESS and its affiliate companies and their respective officers, directors, employees, agents and representatives from any and all claims arising out of your breach of any of these terms and conditions, and any of your activities conducted in connection with the IWEXPRESS website.

IWEXPRESS Conditions of Carriage

The terms and conditions for using the IWEXPRESS website and related services are contained in the most current version of the IWEXPRESS Conditions of Carriage, which is available on request. The most current version of the IWEXPRESS Conditions of Carriage will be applicable in the event of any conflict between any IWEXPRESS services or related service information on the IWEXPRESS website.

Links to other web sites

There are links on the IWEXPRESS website that allows you to visit the sites of third parties. Neither these sites nor the companies to whom they belong are controlled by IWEXPRESS makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites.

IWEXPRESS has not tested and makes no representations regarding the correctness, performance or quality of any software found at any such sites. You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it.

Controlling Law and Severability

This Agreement and your use of the IWEXPRESS website is governed by and construed in accordance with the laws of the State of Kuwait, excluding its conflict of law’s provisions. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or a portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible.

Any action with respect to the IWEXPRESS website or this Agreement must be instituted within one year after the claim or cause of action has risen and must be brought in a court of competent jurisdiction within the territory of the courts at Kuwait. This Agreement may not be changed or modified without the written consent of IWEXPRESS.

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